Last updated: [PENDIENTE: fecha de publicación de este texto]
Manufacturer Warranty
[PENDIENTE: confirmar si todos los productos son nuevos y llevan garantía del fabricante] When a product has a written warranty, its full text is available before buying: on the product sheet or by asking us to [PENDIENTE: correo para asuntos legales y de privacidad] (16 CFR Part 702).
PENDING: publish on each sheet, or here by brand, the duration and coverage of each manufacturer’s warranty.
Store Warranty
PENDING: indicate if the store offers its own warranty (duration, what it covers, what it does not and how it is claimed) or if only the manufacturer’s warranty applies.
IMPLIED WARRANTIES ONLY
If a product carries a written warranty, we do not exclude implied warranties under the Magnuson-Moss Warranty Act, 15 U.S.C. § 2308. Some states don’t allow you to limit their duration, so some of these limitations may not apply to you.
Rated voltage
Several products are sold in 110 V or 220 V versions. Choose the one that corresponds to the electrical installation where it will be used: [PENDIENTE: confirmar si los daños por conectar a un voltaje distinto quedan fuera de la garantía].
Complaints forms
Write to us at [PENDIENTE: correo para asuntos legales y de privacidad] with the order number, a description of the issue, and photos or video. We’ll tell you how to proceed: repair, replacement, or refund, depending on the applicable warranty.
PENDING: Check with an attorney if any products sold to California customers need the Proposition 65 (Cal. Health & Safety Code § 25249.6).