Accessibility

Our commitment so that anyone can shop here.

Last updated: [PENDIENTE: fecha de publicación de este texto]

We want anyone to be able to buy from Neky Market, also those who use screen reader, just the keyboard or screen enlargement. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

What we do

  • We automatically check the contrast and structure of the main pages at each site change.
  • The entire shopping journey – search, add to cart and checkout – can be done only with the keyboard, with the focus always visible.
  • Product images have alt text and controls, names that screen readers read.
  • If your system asks to reduce movement, the site respects it.

Known limitations

PENDING: List the parts of the site that still do not comply (if any) and the expected date of correction.

Did you find a barrier?

Write to us at [PENDIENTE: correo para asuntos legales y de privacidad] or call: [PENDIENTE: teléfono de atención] and tell us which page and what happened. We’ll help you complete the purchase in another way while we work it out, and we’ll get back to you in [PENDIENTE: plazo de respuesta, p. ej. 2 días hábiles].