{"id":78,"date":"2026-08-06T20:56:25","date_gmt":"2026-08-06T20:56:25","guid":{"rendered":"https:\/\/www.nekymarket.com\/ayuda\/envios\/"},"modified":"2026-10-08T19:54:39","modified_gmt":"2026-10-08T19:54:39","slug":"envios","status":"publish","type":"page","link":"https:\/\/www.nekymarket.com\/en\/ayuda\/envios\/","title":{"rendered":"Shipping &#038; Pickup"},"content":{"rendered":"<p>We do not deliver orders: we send them to the warehouse you choose at checkout and the person you indicated picks them up there.<\/p>\n<h2>How does it work<\/h2>\n<ol>\n<li><strong>You pay and we verify the payment.<\/strong> Until then the order is not prepared.<\/li>\n<li><strong>We&#8217;ve shipped the order to the warehouse<\/strong> you chose at checkout. Their address and hours arrive with the order confirmation.<\/li>\n<li><strong>We let you know when it&#8217;s ready<\/strong>: you by mail and who picks up by phone.<\/li>\n<li><strong>Those who collect present their identity document<\/strong>, the same one that was registered in the order, and take the merchandise.<\/li>\n<\/ol>\n<h2>Cost \/ pricing<\/h2>\n<p>The transport to the warehouse is calculated by the weight of the order and you see it in the cart before paying: the amount does not change at the end.<\/p>\n<p class=\"neky-pendiente\">PENDING: base rate, rate per kg and amount from which transport is free (set in WooCommerce \u2192 Shipping \u2192 Settings).<\/p>\n<h2>Timelines:<\/h2>\n<p>Estimated time from when we verify payment to when the order is ready for pickup: <mark class=\"neky-dato-pendiente\">[PENDIENTE: plazo estimado en d\u00edas h\u00e1biles]<\/mark>. If we are unable to comply, we will notify you beforehand with the new date and you can cancel with the full refund of the amount paid within a maximum of 7 business days.<\/p>\n<h2><g id=\"179\">AT PICK UP<\/g><g id=\"183\"\/><\/h2>\n<ul>\n<li>The identity document included in the order is required. Without him we cannot deliver him.<\/li>\n<li>If you are picking up someone else: <mark class=\"neky-dato-pendiente\">[PENDIENTE: c\u00f3mo se autoriza a otra persona (p. ej. escribiendo antes con su nombre y documento)]<\/mark>.<\/li>\n<li>Check the merchandise in the warehouse before taking it with you. If something is damaged or not as ordered, say it right there or write to us at <mark class=\"neky-dato-pendiente\">[PENDIENTE: plazo en horas o d\u00edas]<\/mark> Including photos.<\/li>\n<\/ul>\n<h2>Pickup Deadline<\/h2>\n<p>The order is saved in the warehouse <mark class=\"neky-dato-pendiente\">[PENDIENTE: n\u00famero de d\u00edas]<\/mark> days from the notice. After that period, <mark class=\"neky-dato-pendiente\">[PENDIENTE: qu\u00e9 ocurre: almacenaje, cancelaci\u00f3n con reembolso menos costes, etc.]<\/mark>.<\/p>\n<h2>Products &#038; Destinations<\/h2>\n<p>Some products cannot be shipped to all provinces; if it happens with your order, we&#8217;ll let you know at checkout before confirming. All shipments are subject to U.S. export regulations and sanctions: see <a href=\"https:\/\/www.nekymarket.com\/legal\/cumplimiento-normativo\/\">Regulatory Compliance<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How your order arrives at the warehouse and how it is picked up.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":77,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-78","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/pages\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":1,"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/pages\/78\/revisions"}],"predecessor-version":[{"id":116,"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/pages\/78\/revisions\/116"}],"up":[{"embeddable":true,"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/pages\/77"}],"wp:attachment":[{"href":"https:\/\/www.nekymarket.com\/en\/wp-json\/wp\/v2\/media?parent=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}